If you searched for an app that pays instantly, here is the straight answer: for survey and offer rewards, no honest app does. Mocash does not either. Rewards from our partner networks are held for 30 days before they become money you can spend or withdraw.
That is not us being slow for the sake of it. When you finish an offer, the partner still has to confirm that it was genuine, and it can reverse the reward if it was not. An app that pays you the same minute is either carrying that risk itself, which few can afford to do for long, or it is not really paying.
Not everything on Mocash waits, though. Cash drop and scratch card wins go into your spendable balance immediately, and once you have a settled balance you can ask to withdraw straight away. This page sets out which money is fast, which is slow, and what can slow a payout down.
Five stages. Only the first one can take weeks, and only for partner rewards.
The reward shows as pending in your account straight away, so you can see it was recorded. Pending money cannot be spent or withdrawn yet.
Partner networks such as CPX Research, Notik, Timewall, Torox, Monlix, MM Wall and Wannads check the completion and can still reverse it. After 30 days it clears into your spendable balance.
When you claim a cash drop or reveal a winning scratch card, the prize is added to your spendable balance immediately. These are not partner rewards, so there is nothing to confirm.
Verify your identity before a first withdrawal, and your account needs to be at least 24 hours old. Do this early so it is not what holds you up later.
Pick airtime, data, prepaid electricity, a voucher or a bank or eWallet payout. Every withdrawal is checked by our team before it is paid, whichever you pick. After that, airtime, data and electricity land directly, while a bank transfer still has to clear.
Read this before you plan around a payout date.
Because rewards clear only after the partner has confirmed them, what lands in your spendable balance is yours. You are not spending money that may be reversed next week.
Every pending reward is visible with the date it settles, so you know what you will have and when, instead of guessing.
A cash drop or scratch card win does not sit in a queue. It is in your balance the moment you win it.
Airtime on Vodacom, MTN, Cell C, Telkom or Rain, data and Eskom prepaid electricity, so a small balance is useful without waiting to reach a bank minimum.
Withdrawal caps and checks are listed on this page, not discovered at the cash-out screen. You can plan around them.
Joining is free. Taking money out carries a R 3.00 fee, shown before you confirm. If an app charges you extra to pay you faster, that is a warning sign, not a feature.
Pending partner rewards: they only become withdrawable after the 30-day hold
Identity verification: required before a first withdrawal
Account age: the account must be at least 24 hours old (the default setting)
Withdrawal limits: by default R2,000 per rolling 24 hours and R5,000 per rolling 7 days, and these can change
Reversed tasks: repeated reversals, or a link to a banned account, can pause withdrawals on an account
The payout route: a bank transfer takes longer than airtime, data or electricity
Be wary of any app that pays survey or offer rewards the second you finish them, because the partner has not confirmed them yet. Honest apps hold rewards until they are confirmed. What can be immediate is a prize that needs no confirmation, such as a cash drop or scratch card win on Mocash.
It depends on the source. Cash drop and scratch card wins are in your spendable balance immediately. Partner rewards from surveys and offers are pending for 30 days first. After that, you can request a withdrawal straight away, subject to verification and limits. We cannot promise exactly when a payout lands once requested.
Every withdrawal is checked by our team before it is paid, so that review is the part you wait for, no matter which option you pick. Once it is paid, airtime, data and prepaid electricity go straight onto your phone or meter, while a bank or eWallet transfer still has to clear on the bank's side. Which options are open can change over time, so check the Withdraw tab for what is available to you.
When you complete a task, the partner network has to confirm that it was valid, and it can reverse the reward if it was not. We hold the reward for 30 days to cover that, then clear it into your balance. Apps that pay at once either absorb that risk themselves or are not really paying.
You can request one the same day in one case: a cash drop or scratch card win is spendable immediately, so once you are verified and your account is 24 hours old you can ask for it straight away. We will not promise it is paid the same day, because a person checks every withdrawal first. Money from surveys and offers cannot be withdrawn the same day at all, because it is held for 30 days.
No. Mocash pays in rands to a South African bank account or eWallet, or as airtime, data, electricity and vouchers. PayPal is awkward in South Africa and adds conversion fees, which is why we do not use it. Our PayPal page explains how it works here.
Yes. By default you can withdraw up to R2,000 in a rolling 24 hours and R5,000 in a rolling 7 days. These limits protect accounts from fraud and may change. For most people, who earn small amounts, they are unlikely to be the thing that slows them down.
Yes, before your first withdrawal. Do it as soon as you sign up rather than when you have money waiting. Your account also needs to be at least 24 hours old before it can withdraw.
Partner rewards stay pending for 30 days from the day the completion was recorded, then move to your spendable balance automatically. A partner can also reverse a reward during that time, in which case it is not paid.
Offers pay a couple of rands to more, depending on what you qualify for, and each one shows its pay in rands before you start. We cannot promise an amount or a monthly total. If you refer a friend, you earn a 10% bonus when their task settles.
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Mocash is an independent rewards platform and is not affiliated with, endorsed by or sponsored by PayPal, Vodacom, MTN, Cell C, Telkom, Rain or Eskom. All trademarks belong to their respective owners.
Holding periods, withdrawal limits and available payout methods can change. Earnings depend on the offers available to you and are not guaranteed. You must be 18 or older and resident in South Africa to use Mocash.
